Privacy Policy

This Privacy Policy outlines Yogi Home Ltd T/A Dune Candles' practices regarding the collection, use, and protection of personal information from users who access our website at www.dunecandles.co.uk or otherwise share personal information with us (collectively referred to as "Users").

Grounds for Data Collection

The processing of your personal information (any information that may allow your identification with reasonable means, referred to here as "Personal Information") is necessary for:

• Fulfilling our contractual obligations to you.
• Providing you with our services.
• Protecting our legitimate business interests.
• Complying with legal and financial regulations.

By using our Site, you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy. We encourage Users to carefully review this Privacy Policy.

Information We Collect

We collect two types of data:

1. Non-Personal Information

This includes anonymised, non-identifiable information gathered during your interaction with our Site. Examples include:

• Technical information, such as your browser type, operating system, and language preference.
• Aggregated usage data, such as pages visited, clicks, and browsing behaviour.
• Information transmitted by your device to improve the functionality of our Site.

2. Personal Information

This is information that identifies or can reasonably identify an individual, including:

• Device Information: Geolocation data, IP address, unique device identifiers (e.g., MAC address, UUID), and activity details.
• Registration Information: Details you provide during registration, such as your name, email address, and physical address.

How We Collect Information

We collect Personal Information through:

• Direct interactions: When you register, place an order, or contact us.
• Automatic data collection: Using cookies, analytics tools, and tracking technologies when you browse our Site.
• Third-party providers: From trusted vendors, analytics tools, or payment processors.

How We Use Your Information

We use your data to:

• Provide customer support and respond to inquiries.
• Deliver updates about our products, services, or policies.
• Improve our Site and personalise your experience.
• Conduct analytics to enhance services and user satisfaction.
• Display targeted advertisements and manage marketing campaigns.

Sharing Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., hosting platforms, payment processors).
• Affiliates and subsidiaries for internal business purposes.
• Authorities or regulatory bodies when required by law or to protect legal rights.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data.
• Request corrections to inaccurate information.
• Request deletion of your data, subject to regulatory requirements.
• Object to certain types of data processing.
• Restrict processing of your data.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at hello@shopyogi.co.uk.

Data Retention

We retain your data as long as necessary to provide our services or comply with legal obligations. Once no longer needed, we securely delete or anonymise your information.

Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality and improve user experience. Cookies help:

• Remember your preferences.
• Provide tailored advertisements.
• Gather analytics data to improve services.

You can manage or disable cookies in your browser settings. Disabling cookies may affect the functionality of the Site.

How We Protect Your Information

We use industry-standard measures to safeguard your data against unauthorised access, misuse, or loss. While we strive to protect your information, no system is entirely secure, and we cannot guarantee absolute security.

International Data Transfers

If your data is transferred outside the UK or EEA, we ensure compliance with legal requirements by using approved safeguards, such as standard contractual clauses.

Advertisements and Marketing

We may use your information to send you promotional content. You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails. Please note, even if you opt out, we may still send important service-related communications.

Children’s Privacy

Our Site is not directed at children under the age of 16. We do not knowingly collect Personal Information from minors without parental consent. If you believe a child has provided us with information, contact us at hello@shopyogi.co.uk.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will take effect upon publication. The "Effective Date" at the top of this document reflects the latest update.



Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Yogi Home Ltd T/A Dune Candles
Email: hello@shopyogi.co.uk
Website: www.dunecandles.co.uk